Online stores & service - your digital sales channel for advertising materials

We create, stock and operate your promotional online store. In your look & feel and perfectly tailored to your promotional products for your partners and customers only. This gives your users a perfect customer journey and seamless all-round service from us.

Our services in the area of online stores

RWE online store on laptop display

1. individual store development

We design your online store to be fully CI-compliant and ensure a responsive design. Our services include:

  • Product maintenance: Up-to-date and appealing presentation of your advertising materials directly with information on delivery times and availability.
  • UX optimization: Good user guidance draws attention to what is important to you.
  • Customer service: Competent support for your store users.
  • Billing: Transparent and reliable payment processing.

Our full-service approach enables you to use an order process that is always up to date and perfectly integrated into our processes without the need for your own human resources.

Person at desk with computer screen

2. user-friendly functions

Our online stores are equipped with numerous features that improve the shopping experience:

  • Search function: Find products quickly.
  • Personalization options: Customization of advertising materials.
  • Campaign & pre-order tool: Efficient planning and implementation of marketing campaigns.
  • Promotions: Highlight new products, theme worlds and special offers.
  • Cross-selling: Recommendations for complementary products.

These functions strengthen the loyalty of your partners, customers and buyers to your brand.

Reference RWE promotional items store

See for yourself and visit our RWE promotional products store

 

Our customer service - accessible and personal

Give us a call. Our own employees in Monsheim are happy to be available for your customers or buyers. No call centers in Asia and no long waiting loops. Instead, we offer personal, competent direct advice by phone, e-mail or chat.

  • Advice and support: For your customers before and after the purchase.
  • Multilingualism: To provide optimum support for international customers.
  • Availability: Daily availability for rapid assistance.

Our emphatic and efficient service ensures a high level of customer satisfaction and thus strengthens loyalty to your brand.